Protecting your personal information is our top priority. Here you will find a full, transparent account of how Nagad 9 collects, stores, and uses your data.
A quick overview of the key principles behind Nagad 9's privacy policy.
All your data is protected with 256-bit SSL encryption. No third party can read or alter your data while it is in transit.
Your personal information is stored on secure servers. We use multiple layers of security to prevent unauthorized access.
Your personal information is never sold or shared with third parties for marketing purposes. Data may only be disclosed to the relevant authorities when legally required.
You may view, correct, or request deletion of your information at any time. You retain full control over your data.
We use only essential and performance cookies. Separate consent is required for marketing cookies, and you may withdraw that consent at any time.
Our security team conducts regular system audits and penetration testing. Any vulnerabilities identified are addressed promptly.
Welcome to Nagad 9. We operate a safe, transparent, and trusted platform for online gaming users in Bangladesh. This privacy policy document explains how Nagad 9 collects, processes, stores, and protects your personal information.
By registering, logging in, or using any service on the Nagad 9 platform, you agree to this privacy policy. Please read this page carefully. We always want you to know exactly how your information is being used.
Nagad 9 believes privacy is a fundamental right. Our privacy policy is built on the principle that we collect only the information necessary to deliver our services, and that we protect it with the highest level of security.
Important: This privacy policy may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the updated policy. Always check the "Last Updated" date at the top of the page.
Nagad 9 may collect the following types of information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification, age confirmation |
| Contact Information | Phone number, email address | Account registration, sending notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Gaming Information | Betting history, win/loss records | Service Improvement, Responsible Gaming |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
We collect only the information necessary to operate our services properly. Collecting unnecessary data goes against our policy.
Collected information is used for the following purposes:
We will never use your information for any purpose not stated in this policy. If we need to use it for a new purpose, we will notify you in advance.
Your information is stored on secure servers. We retain data only for as long as it is needed or legally required.
Before any data is deleted, we ensure all legal, regulatory, and contractual obligations have been fully met.
Nagad 9 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring account security | Until End of Session |
| Performance Cookies | Site Speed & Usage Analytics | 1 Year |
| Preference Cookies | Remembering language, theme, and settings preferences | 6 Months |
| Marketing Cookies | Showing relevant offers (optional) | 30 Days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
As a Nagad 9 user, you have the following rights:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain circumstances.
You may request a temporary pause on data processing under certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond within 30 business days.
Nagad 9 uses industry-standard security technology to protect your information. Our security infrastructure includes:
That said, no online platform can guarantee 100% security. If you notice any suspicious activity on your account, please notify our support team immediately.
Nagad 9 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a minor has registered by mistake, their parent or guardian is requested to contact support immediately.
Nagad 9 reserves the right to update this privacy policy at any time. When changes are made, we will take the following steps:
Continued use of Nagad 9 after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
Contact Us: For any privacy-related questions or concerns, please reach out to our support team. We are fully committed to protecting your privacy at all times.
Common privacy questions from our users.